Your Questions, Answered Simply and Clearly

At Connecting Palms, we understand that navigating disability, aged care, and NDIS services can be overwhelming. Our goal is to make it easy for you to access the right information, so you can make confident decisions. Here are answers to some of the most common questions we receive.

Disability Care FAQs

1. What types of disability care services do you offer?

We offer a comprehensive range of disability services, including personal care, daily living assistance, therapy, skill development, behaviour support, and community participation. Our services are tailored to meet individual needs and can be delivered at home or in the community.

2. How do I know if I’m eligible for disability care services?

Eligibility depends on individual circumstances and funding. If you're receiving NDIS funding or have access to government-funded services, you may qualify. Contact us for a consultation, and we’ll help determine the best support options for you.

Aged Care Questions

1. What aged care services are available through Connecting Palms?

We provide a variety of aged care services such as personal care, home maintenance, social support, and nursing care. Our team can also assist with transition planning for seniors moving into independent or supported living arrangements.

2. How can I arrange care for an elderly relative?

Simply reach out to us for an initial consultation. We'll assess your loved one’s needs and create a personalised care plan that includes all necessary services, from daily living assistance to community engagement programs.

NDIS Service FAQs

1. What services are included in the NDIS service offerings?

Our NDIS services cover a wide range of supports including personal care, home modifications, therapy, community access, and more. We help individuals navigate their NDIS plans to maximise support and resources for their specific needs.

2. How do I know if I’m eligible for the NDIS?

Eligibility for the NDIS depends on various factors such as age, residency, and the nature of the disability. You must also meet specific criteria outlined by the NDIS. Visit the NDIS website or contact us for a free eligibility check.

3. Can you help with NDIS plan management?

Yes! We provide expert NDIS plan management services, which include handling invoices, tracking budgets, and ensuring that your funding is used effectively. We manage the administrative side so you can focus on receiving the support you need.

Home Care Questions

1. What kind of home care services do you provide?

Our home care services include personal assistance, nursing care, companionship, home modifications, and household support. We tailor our services to meet the unique needs of each individual, whether they require short-term or ongoing care.

2. Is there a minimum or maximum number of hours I can book for home care?

We offer flexible hours to suit your needs, whether you require a few hours of support per week or full-time care. Speak with our team to arrange a schedule that works best for you.

NDIS Eligibility FAQs

1. How do I apply for NDIS support?

To apply for NDIS support, you’ll need to complete an access request form on the NDIS website or through your local NDIS office. Once submitted, an NDIS representative will assess your eligibility and guide you through the next steps.

2. What happens after I’ve been approved for the NDIS?

Once approved, you'll meet with a planner to discuss your goals, the supports you require, and how funding will be allocated. We can assist you throughout this process to ensure your plan reflects your needs and maximizes your available supports.

Disability Services Queensland

1. Do you provide services for people living in Queensland?

Yes! We are proud to offer a wide range of disability services Queensland residents can rely on, including NDIS support coordination, personal care, social inclusion programs, and more. Our services are available across Queensland to help individuals live independently and thrive.

2. How do I access disability services Queensland?

Simply contact us to schedule a consultation. We’ll assess your needs and guide you through the available services, helping you connect with the right support options.

Still Have Questions?

If you couldn’t find the answer you were looking for, don’t hesitate to contact us directly. Our team is always ready to help you navigate NDIS eligibility FAQs, find the right disability services, and provide guidance on your care options.

Get in touch today to learn more or schedule a consultation with one of our care specialists.